1. Overview
This Privacy Policy describes how TaskApp (“we,” “our,” or “us”) operated by Meclon Nigeria Limited collects, uses, and protects user data when you use our mobile application and services.
By using TaskApp, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Eligibility
TaskApp is intended for users 18 years and older. By using this app, you confirm that you meet this requirement.
3. Information We Collect
We collect the following categories of information:
- 3.1 Personal Information
- - Full name
- - Email address
- - Phone number
- - Profile photo
- - Date of birth
- - Gender
- - Residential address
- 3.2 Location Information
- - Real-time GPS location during app usage
- - Background location for task tracking, notifications, and safety purposes
- 3.3 Identity Verification (Task Runners)
- - National Identification Number (NIN)
- - International Passport
- - Driver’s License
- - Selfie verification
4. How We Use Information
- We use collected data to:
- -Create and manage user accounts
- -Enable Tasker and Task Runner services
- -Match users for task completion
- -Provide real-time location tracking during tasks
- -Verify identity and prevent fraud
- -Process payments securely
- -Send notifications and updates
- -Improve app performance and user experience
5. Payments
TaskApp partners with Paystack for payment processing.
- -Payments are held in Taskkeep until task is completed.
- -Funds are released only after task completed confirmation.
- -No partial payment releases are supported.
- -We do not store full payment card details.
6. Location Services
- TaskApp collects location data:
- - While the app is in use
- - In the background during active tasks
- Location data is used for:
- - Task matching
- - Real-time tracking
- - Safety and verification
- Users can disable location access, but this may limit app functionality.
7. Communication Features
- TaskApp includes in-app Communication tools:
- - Text messaging
- - Image sharing
- - File Sharing
- - Audio and video calls
- These features are used strictly for task-related communications.
8. Communication Features
- We may send:
- - Push notifications
- - Email notifications
- - SMS (OTP only)
- These are used for account verfication, task updates, and services alerts.
9. Third-Party Services
- We use the following third-party providers:
- - Google cloud
- - Firebase
- - Dojah
- - Paystack
- Eacah provider has its own privacy policy governing data use
10. Data Sharing
- We do not sell user data, We may share information only:
- - Between users to facilitate tasks
- - With services providers essential for app functionality
- - When required by law or regulatory authorities
11. Communication Features
- We retain user data while the account is active. If a user deletes their account:
- - Personal data will be removed from the active systems
- - Some data may be retained if required by law or for fraud prevention.
12. User Rights
- Users have the right to:
- - Access their personal data
- - Correct inaccuracies in their personal data
- - Delete their personal data (where legally permissible)
13. Role Switching
- TaskApp allows users to operate in two roles under one account:
- - Tasker (Customer page) to post tasks
- - Task Runner (Completes tasks and earn income)
- Both roles share same account data to enable seamless switching.
14. Data Security
We implement industry-standard security measures including encryption, secure servers, and acccess controls to protect user data. However, no system is completely secure.
15. Age Restriction
TaskApp is strictly for users aged 18+. We do not knowingly collect data from minors.
16. Changes to privacy policy.
We may update this Privacy Policy periodically. Updates will be posted on our website with a revised effective date.
17. Contact Information